SupportByEmail.com

SupportByEmail.com can appreciably cut the time you spend dealing with customer questions.

It enables you to maintain a personal service easily and inexpensively whilst still maintaining that all important personal customer relationship.

How? SupportByEmail.com aids you in building a powerful, fluid knowledge base of common questions specific to your business and by scanning your email as it arrives the SupportByEmail.com mailbox manager can suggest the most likely responses to each message.

Suggestions are based on keywords which you can define yourself so the system is accurate within the scope of your business.

Additionally, rather than sending an answer to your customer automatically, you'll have the chance to select the most suitable reply and then read and amend the message to ensure that the answer your customer receives is 100% relevant to their question. Each time, every time.